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Smart Water Meters

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Willow Creek Farms MUD initiative to convert the District to smart meters is complete. We partnered with TNG Utility Corp. (TNG) to bring these devices to the district. Smart meters and related technologies are a great tool for water conservation, and greatly improve our water system's operational efficiency. All meters have currently been replaced by TNG from analog (traditional) to smart meters.

 

The District’s continuing objective is to lower water loss due to leaks, visibility of water usage trends, and immediate reporting and handling of problems that may arise.

For help on signing up for a new account via Apps, click here.

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Benefits to the Consumer

  • Accurate meter read - only pay for your usage

  • Proactive water conservation

  • Access to usage data (daily, weekly or monthly)

  • Set up warnings/alerts (high usage, continuous usage or leaks)

Benefits to the Consumer

  • Reduce operational costs by eliminating the need to manually read meters and reduce errors in billing information

  • Provide greater accuracy

  • Provide better services to customers

    • Quicker response to inquiries

    • Proactive approach to leaks & outages

    • Usage history

    • Access & Transparency

Instructional Videos

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Further guidance for Eye On Water can be found here.

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This video guides the user through signing up for online access to their smart meter at EyeOnWater.com

If residents have questions about how to sign up beyond this article, they are urged to call the District's Operator, TNG, at

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281-350-0895.

The next video assists the user in configuring the notification of leak alerts (SMS and/or email).

The final video demonstrates how the user can use the EyeOnWater.com dashboard to review water usage.

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